> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cloud.vessl.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Credits

> Top up credits, review credit charge history, and refunds.

Admins can top up credits and review charge history.

To access credits management:

1. Go to the Organization admin page by clicking your Organization name from the top navigation bar.
2. Open the **Billing** tab in the sidebar.
3. Select the **Credit history** tab.

<Info>
  **Credit buffer policy**: VESSL Cloud provides a \$10 buffer that keeps workspaces running briefly after your balance reaches zero. Workspaces continue running until the buffer runs out. The buffer usage appears as a negative balance in the credit badge and is deducted from your next top-up.
</Info>

<Warning>
  **Credit exhaustion and termination**

  If your credit balance is exhausted beyond the buffer, running workspaces may be **terminated** to prevent further charges.

  * **Notification**: You will receive email alerts **every hour** starting **24 hours before** forced termination.
  * **Data loss**: Termination permanently deletes the workspace and its temporary data. Cluster storage and Object storage volumes are preserved.
  * **Action**: Please top up credits in advance to avoid service interruption and data loss.
</Warning>

For each entry, you can review usage breakdown, download invoices, and request refunds (with status tracking).

<div>
  <Frame>
    <img src="https://mintcdn.com/dora/srIVSwBve0CPfcpz/images/billing_creditusage.png?fit=max&auto=format&n=srIVSwBve0CPfcpz&q=85&s=bc185574ea8f6a3b18c2bc9f28270243" alt="Credit usage detail view with per-entry breakdown, invoice download, and refund request options" width="3024" height="1610" data-path="images/billing_creditusage.png" />
  </Frame>

  <small>Example: Credit usage detail</small>
</div>

<div>
  <Frame>
    <img src="https://mintcdn.com/dora/srIVSwBve0CPfcpz/images/billing_credithistory.png?fit=max&auto=format&n=srIVSwBve0CPfcpz&q=85&s=5455ad94a01a6d1a95fbaa0985ac45cf" alt="Credit charge history list with top-up dates, amounts, and refund status tracking" width="3024" height="1610" data-path="images/billing_credithistory.png" />
  </Frame>

  <small>Example: Credit charge history</small>
</div>
