Quick demo
Explore the VM cluster order flow with the quick demo below.Prerequisites
VM Clusters uses your VESSL Cloud account for SSH keys, billing, and admin access. Set these up before you place an order:- Organization admin role — orders are placed at the organization level.
- An SSH public key for root access — bring an existing key or generate one during the order itself. You can also manage keys ahead of time in Settings → SSH keys.
- Billing information for the invoice.
Self-service vs Talk to Sales
| Request | Path |
|---|---|
| H100 SXM, 1–8 nodes | Self-service order form |
| 9+ nodes, or other GPUs (H200, B200, GB200, B300, GB300) | Talk to sales |
| NFS over 200 TiB, contracts over 52 weeks | Talk to sales |
Order form
| Field | Notes |
|---|---|
| Cluster name | A name for your cluster |
| Node count | 1–8 (each node has 8× H100 SXM) |
| NFS shared storage | Optional, 1–200 TiB. See NFS shared storage |
| OS + driver | Default Ubuntu 24.04 + CUDA |
| Start date | When the contract begins |
| Duration | 4–52 weeks |
| SSH key | The public key used for root access |
| Firewall rules | Initial inbound rules (editable later). See Firewall rules |
| Billing | Billing details for the invoice. Check Request tax invoice if you’d like a tax invoice instead of paying through Stripe — your account manager will follow up with the document and payment details |
| Notes | Anything the team should know |
Order lifecycle
After you submit, your order moves through these states:| State | What it means |
|---|---|
| In review | We’re verifying GPU capacity and reviewing your order. No charge yet. |
| Confirmed | Capacity is reserved. Stripe orders get an automatic invoice email; tax invoice orders get a follow-up from your account manager with the document and payment details. The order moves forward once payment is confirmed. |
| Provisioning | Payment confirmed. We’re setting up your cluster. |
| Active | Your cluster is live and ready to use. |
| Canceled | Canceled before payment — either by you, or automatically if payment isn’t received within 7 days. No charge. |
| Declined | We couldn’t fulfill the order (for example, capacity is unavailable). We’ll share the reason in the dashboard. |
| Expired | The contract has ended. All VMs are stopped, and all associated data — boot disks and NFS storage — is permanently deleted. |
What happens next
- As soon as you submit, you receive an order confirmation email.
- We review your order and confirm GPU capacity.
- When confirmed, you receive an invoice by email. Complete payment within 7 days to keep your reservation. See Pricing and billing.
- After payment is confirmed, we provision the cluster.
- When the cluster is active, you receive SSH connection details. See Connect over SSH.