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Each node in your cluster has a dedicated public IP and accepts SSH with the key you registered when ordering.

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Prerequisites

  • An Active cluster.
  • The private key matching the SSH public key you registered on the order. See SSH keys.

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Connect

Find each node’s public IP in the cluster’s Node management tab, then connect:
Node management tab listing each node with its public IP and a Copy all SSH config button
ssh -i ~/.ssh/<key> ubuntu@<node-ip>
You log in as ubuntu. To run commands as root, escalate with sudo (for example, sudo -i). Each node has its own dedicated public IP — connect to each one separately using the IPs listed in the Node management tab.

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Troubleshooting

SymptomCause and fix
Permission denied (publickey)You’re using a key that doesn’t match the one registered on the order. Confirm your private key matches the public key you submitted.
Connection timeoutInbound traffic to port 22 isn’t allowed. Add an inbound firewall rule with protocol tcp and port 22, and set the source CIDR to include your IP.